1. Comment savoir si ma commande a bien été prise en compte ?
By accessing our website, you may provide us with information such as, and amongst other things: your name and surname (for a physical person), company name (legal person), residential address and domicile or postal address, headquarters, email address, profession and professional status (employee or independent), your function within your company, your age and sex, as well as the IP address with which you are connected to the internet. This information and the manner in which it is processed are protected by the Swiss Federal Data Protection Law issued June 19th,1992 and where applicable, by the new European Union General Data Protection Regulation (GDPR) which entered into force on May 25th 2018.
Data protection is a key concern for us. The aim of this confidentiality declaration is to ensure that you are aware of the information that we process and to assist you in understanding the manner in which we may use such information that has been voluntarily given to us by you as a visitor to our site or when you communicate with us in any other manner.
2. Comment suivre ma commande ?
3. Puis-je modifier ma commande après réception de la confirmation ?
We strive to maintain a high level of security with regard to data collection, processing and conservation by applying organizational and technical measures and by taking all the necessary and useful precautions with regard to the nature of personal data with which you may agree to provide us and the risks that its processing represent in order to maintain security and in particular prevent it from being altered, damaged, destroyed or made available to unauthorized third parties.
We would nonetheless like to draw your attention to the fact that it is impossible to guarantee complete protection and we suggest you apply good practices in order to contribute to the security of your data, notably by not sharing your usernames and passwords with third parties, systematically logging out of your client profiles and accounts, closing your browser window when you have finished your session, clearing your browsing history, especially if you access the internet from a public workstation to which other people have access and not saving your usernames and passwords in the browser.